ISO 20000 Internal Auditor/Lead Auditor

If you’re seeking a premier ISO 20000 Internal Auditor/Lead Auditor course, look no further than Jeevi Academy is your best choice. Our expert faculty has crafted a comprehensive curriculum that aligns with the latest industry standards, ensuring you receive relevant and up-to-date training. This course is designed for students, freshers, and working professionals alike. Whether you’re starting your career in IT service management or looking to enhance your auditing skills, our program provides a well-rounded education. You’ll gain essential knowledge and tools to understand ISO 20000 principles, implement effective auditing practices, and contribute to the continuous improvement of IT services in today’s dynamic business environment. Join us to elevate your expertise and advance your career in IT service management!

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  • 2,435 Learners
  • Last updated 10/2024
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This course includes:

  • 120 Hours Class
  • Offline / Online
  • LIVE Project
  • Certification
  • Placement Support
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Why Choose Jeevi Academy's ISO 20000 Internal Auditor/Lead Auditor Course?

  • Expert Faculty: Our instructors are industry professionals with extensive experience in IT service management and auditing, ensuring you receive top-quality training.

  • Comprehensive Curriculum: The course is designed to cover all essential aspects of ISO 20000 standards, from foundational principles to advanced auditing techniques, aligning with current industry practices.

  • Practical Focus: We emphasize real-world applications, allowing you to apply your knowledge in practical scenarios, enhancing your understanding and skills.

  • Global Recognition: Completing our course provides you with a globally recognized certification that validates your expertise and enhances your career prospects in IT service management.

  • Networking Opportunities: Join a community of professionals and build connections that can aid your career advancement in the field of IT service management.

  • Flexible Learning Options: We offer a range of learning formats, including online and in-person sessions, to accommodate your schedule and learning preferences.

 

We are Accredited Offering Certified ISO 20000 Internal Auditor/Lead Auditor Course

Enhancing your IT service management skills is crucial for improving your organization’s efficiency and implementing effective practices. Enrolling at Jeevi Academy, a leading accredited institute is the ideal way to start your journey. We provide expert guidance and access to the latest tools to help you integrate best practices in ISO 20000 into a cohesive IT service management strategy. By earning a globally recognized certification from our academy, you will gain the ability to effectively implement service management processes, analyze service delivery metrics, and foster continuous improvement across teams. This certification will empower you to significantly enhance your organization’s IT service management practices, equipping you to navigate the evolving challenges of today’s digital landscape. Join us to elevate your expertise and advance your career in IT service management!

Who Should Enroll?

  • IT Professionals: Those currently working in IT service management roles who wish to deepen their understanding of ISO 20000 standards and improve their auditing capabilities.
  • Quality Assurance Professionals: Individuals focused on quality management who want to expand their knowledge into IT service management frameworks.
  • Auditors: Current auditors seeking to specialize in IT service management audits or those wanting to enhance their auditing skills and methodologies.
  • Managers and Team Leaders: Professionals responsible for managing IT services who need to ensure compliance with international standards and drive service quality improvements.
  • New Graduates: Individuals looking to enter the IT service management field and gain a competitive edge with recognized certification.
  • Consultants: Those providing advisory services in IT management looking to validate their expertise in ISO 20000 frameworks.

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Take Your Career to the Next Level

ISO 20000 Internal Auditor/Lead Auditor Course Career Outcomes

What our learners have achieved?

A quick summary of the placement support received by this program's alumni

  • Advanced Skill Development
  • Career Advancement
  • Entrepreneurial Success
  • Industry Recognition
  • Global Networking

Our Learners Placed in Top Companies

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We Offer Three Types of Training Options in Our ISO 20000 Internal Auditor/Lead Auditor .

Choose from our three tailored training options for the ISO 20000 Internal Auditor/Lead Auditor course, each designed to suit different learning styles and goals. Whether you’re starting your journey in ISO 20000 auditing or looking to deepen your expertise, we offer the ideal learning environment to advance your skills and achieve your professional objectives.

Offline Training

  • Hands-On Experience
  • Personal Interaction
  • Startup and Freelancing Guidance
  • Live Client Pitching
  • Mock Interview Training
  • Resume Building
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Online Training

  • Interactive Webinars
  • Virtual Networking Events
  • Online Freelancing Workshops
  • Simulated Live Client Pitching
  • Online Mock Interviews
  • Digital Resume Workshops
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Corporate Training

  • Face-to-Face In-Person Training
  • Customized Training Programs
  • Interactive Workshops
  • Expert Guidance
  • Digital Collaboration Tools
  • Networking Opportunities
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Objectives of Jeevi Academy's ISO 20000 Internal Auditor/Lead Auditor Course

Understanding ISO 20000 Standards: Familiarize participants with the principles and requirements of the ISO 20000 standard for IT service management.

Developing Auditing Skills: Equip learners with the skills to conduct internal audits and assessments, ensuring compliance with ISO standards and identifying areas for improvement.

Implementing Service Management Practices: Teach effective strategies for implementing and managing IT service management processes in line with ISO 20000 guidelines.

Analyzing Service Performance: Enable participants to evaluate service delivery metrics and performance, promoting data-driven decision-making within their organizations.

Fostering Continuous Improvement: Instill a mindset of continuous improvement, encouraging participants to develop strategies for enhancing service quality and efficiency.

Preparing for Certification: Provide the knowledge and skills needed to prepare for certification as an ISO 20000 auditor, enhancing professional credibility and career prospects.

ISO 20000 Internal Auditor/Lead Auditor Course Syllabus

  • Introduction
  • History of the Standard
  • Changes to the Standard ISO/IEC 2000

  • Service Management System (SMS)

  • ISO/IEC 20000-1 Structure
  • Deming Cycle PDCA & SMS
  • ISO/IEC 20000-1 Structure
  • Understanding the Organization and its Context
  • Understanding the Needs and Expectations of Stakeholders
  • Determining the Scope of the Service Management System
  • Service Management System
  • Leadership
  • Leadership and Commitment
  • Policy
  • Planning
  • Actions to Address Risks and Opportunities
  • Service Management Objectives and Planning to Achieve Them
  • Plan the Service Management System
  • Support
  • Resources
  • Competition
  • Awareness
  • Communication
  • Documented Information
  • Knowledge
  • Operation
  • Planning and Control Operational
  • Service Portfolio
  • Relationship and Agreement
  • Supply & Demand
  • Service Design, Build and Transition
  • Resolution and Fulfilment
  • Performance Evaluation
  • Monitoring, Measurement, Analysis & Evaluation
  • Internal Audit
  • Management Review
  • Service Reporting
  • Improvement
  • Nonconformity and Corrective Action
  • Continual Improvement

This syllabus provides an in-depth overview of the ISO 20000 Internal Auditor/Lead Auditor course, covering IT service management fundamentals, auditing strategies, and key concepts like ISO 20000 requirements, service delivery processes, and management principles. You’ll learn to conduct internal audits, assess service performance, manage quality, and drive continuous improvement. This course equips you with the skills to implement ISO 20000 standards and align with international best practices. Download the PDF now to start mastering ISO 20000 auditing and enhancing your IT service management skills!

Download Syllabus

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ISO 20000 Internal Auditor/Lead Auditor Course

CertiProf Authorized Training Partner

CertiProf is an organization that develops and certifies the knowledge and skills of professionals according to international standards and best practices across various industries, providing accreditation, certification, and examination. Its mission is to collaborate with partners in delivering certification services.
 
Jeevi Academy is proud to be an Authorized Training Partner of CertiProf. This partnership allows us to offer a range of certifications from CertiProf’s portfolio, providing our students with the tools and resources to enhance their professional skills and competencies, and succeed in the competitive labor market.
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Why Learn the ISO 20000 Internal Auditor/Lead Auditor Course at Jeevi Academy?

  • Flexible Learning Options: Choose from in-person or online classes to fit your schedule and learning preferences.
  • Experienced industry professionals as trainers.
  • Emphasis on hands-on learning with live projects.
  • Regularly updated content reflecting latest trends and tools.
  • Robust placement assistance connecting you with top companies.
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Nouman Mustafa
05:01 18 Dec 24
Deena from Jeevi Academy is very professional and provide very good training. He knows his expertise very well. Would come back to Jeevi Academy.
Muzna Muzna
04:57 18 Dec 24
I am a student at Jeevi Academy. Deena is my UI/UX Instructor. Jeevi Academy provide study material which is very handy plus they make us do some real time project which is very helpful for the job aspect. I reside in USA I don't have any communication issue with the instructors, they are very helpful and understanding as it comes to the class timings. They also help us to prepare for the interview and resume which is for me is a plus point. I will highly recommend this institute those who wants to pursue their carrier as UI/UX design.
Syed Sohail
10:16 17 Dec 24
Jeevi Academy’s DevOps course stands out as a well-structured, practical, and career-focused program designed to empower learners with industry-relevant skills. From the beginning, the course impressed with its comprehensive curriculum, which covered essential DevOps concepts such as continuous integration/continuous deployment (CI/CD), containerization with Docker, orchestration with Kubernetes, infrastructure as code (IaC) with Terraform, and monitoring tools like Prometheus and Grafana. What sets this course apart is its focus on hands-on learning. The practical assignments, live projects, and real-world scenarios helped me apply theoretical knowledge effectively and build confidence in managing end-to-end DevOps workflows. The academy’s approach to teaching fosters a deep understanding of core concepts, enabling students to transition seamlessly from learning to implementing DevOps practices in their professional roles.The expert instructors at Jeevi Academy deserve special mention for their dedication and expertise. Their ability to break down complex topics into digestible lessons made even advanced concepts accessible to all participants. The interactive live sessions encouraged active engagement, while the flexible schedule accommodated the needs of working professionals. Additionally, the academy’s commitment to providing post-course support, such as guidance on certification and job placements, reflects their focus on student success. While the program could benefit from expanded coverage of advanced topics like DevSecOps and cloud-specific DevOps practices, it remains an invaluable resource for anyone looking to excel in this dynamic field. Jeevi Academy’s DevOps course is a stellar choice for aspiring DevOps professionals seeking a balance of practical knowledge and theoretical depth.
Kandasamy P
06:22 17 Dec 24
I recently completed the Cloud Computing course at Jeevi Academy in Chennai, and I must say it was an excellent learning experience. The course content was well-structured and covered all the essential cloud concepts, including AWS, Azure, and GCP platforms. The trainers were highly knowledgeable, patient, and ensured that we understood both the theoretical and practical aspects of cloud computing.What I appreciated the most was the hands-on training, which included real-world projects and practice sessions. This helped me gain confidence in deploying and managing cloud applications. The academy also provided useful resources and consistent guidance, which were very helpful in preparing for certification exams.Jeevi Academy's support team was always approachable, and the environment was conducive to learning. I would highly recommend this course to anyone looking to build a strong foundation in cloud computing or advance their career in this domain."
Anne Collet
09:28 16 Dec 24
I recently completed the Cloud Computing and DevOps course, and I must say it was an incredible learning experience! The course covered a wide range of topics, from the basics of cloud computing to advanced DevOps practices.
metilda suguna mary m
05:54 29 Nov 24
Class is too good and the faculty provided deep knowledge and patience. Because of him, I joined the online course. I gained a deeper understanding of the editing course. I would recommend my friends to take this course as well. Thank you for that. Most recommended faculty in editing course by ANITUS.
ThameemGit learning
06:12 26 Oct 24
My experience with Jeevi Academy is wonderful. They not only taught the course but also encouraged my involvement and passion in learning the technology. My tuitor has very good knowledge about the latest technology, he helped me to overcome with both academic and personal challenges. The class went very well. All the assignments are real time scenarios and requirements. I wish this institute should continue to grow and provide an excellent educational experience to the future techies.
Aarthi M
09:20 26 Sep 24
Got to learn things from basics in our appropriate time.
Shamitha Sami
07:37 21 Sep 24
I was very impressed with the instructor and his delivery. His explanations were easy to understand and the material was always the perfect pace
Nishanthi Durai samy
17:09 10 Jul 24
I have recently completed my internship in Cloud Computing at Jeevi Academy.....I really had a wonderful experience and got to know a lot of stuff. I have successfully completed my internship project on Cloud Computing.It was really a worthwhile experience.Thank you
Prabha Anandan
06:07 10 Jul 24
I came here for my 1 month ui/ux internship. And I learnt so much about ui/ux , my trainer sandhiya gave me hands on training session.
Dhivyashree C
16:36 27 Jun 24
I have recently completed my internship in Data Analysis at Jeevi Academy.....I really had a wonderful experience and got to know a lot of stuff. I have successfully completed my internship project on Data Analysis with the guidance of Mr. Anitus sir......He was very friendly, very approachable and has been a mentor through out this Internship.It was really a worthwhile experience.Thank you
Bhavadharani Raja
14:29 27 Jun 24
My internship at Jeevi Soft was quite interesting. Basically, my internship is all about "data analysis" where I have to search and analyze my topic deeply. This research made me learn, "What is the exact meaning of research?". I got to know about many things during my analysis, which was very helpful for me in gaining knowledge. Since this was an independent project, I myself got to know how good I was. Even though I got help from Sir, it was full of my contributions. Also I got to know "what an internship is and how to do it" with the help of Anitus Sir's guidance. Thank you so much sir. Thank you Jeevi Soft for this opportunity.
YELLOW MANI
13:51 15 Jul 23
I recently finished a Linux course at Jeevi Academy in Chennai and it was an exceptional experience. The instructors were experts, the course was thorough, and the practical approach greatly enhanced my understanding. The support team at Jeevi Academy was always available to assist. I highly recommend this Linux course at Jeevi Academy for anyone looking to improve their Linux skills. Truly a worthwhile investment of time and resources!
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FAQ for ISO 20000 Internal Auditor/Lead Auditor Course

What is the ISO 20000 Internal Auditor/Lead Auditor course?

The ISO 20000 Internal Auditor/Lead Auditor course provides comprehensive training on IT service management based on the ISO 20000 standard. It equips participants with the skills to conduct effective audits and implement service management practices.

Who should take this course?

This course is ideal for IT professionals, service managers, quality managers, and anyone involved in IT service management and auditing. It’s suitable for both beginners and experienced professionals looking to enhance their skills.

What are the prerequisites for enrolling in the course?

While there are no strict prerequisites, a basic understanding of IT service management concepts is beneficial. Familiarity with ISO standards can also help.

What will I learn in this course?

Participants will learn about ISO 20000 requirements, service delivery processes, auditing techniques, performance assessment, and continuous improvement practices within IT service management.

How long is the course?

The course duration may vary, but it typically spans several days, including both theoretical and practical components.

Is there a certification exam?

Yes, participants are usually required to pass an exam at the end of the course to receive the certification.

What career opportunities can this certification provide?

This certification can enhance your career prospects in IT service management, quality assurance, and auditing roles within various organizations.

Are there any hands-on activities included in the course?

Yes, the course includes practical exercises, case studies, and real-world applications to reinforce learning.

Can I take the course online?

Yes, Jeevi Academy offers flexible learning options, including online and in-person classes.

How can I enroll in the course?

You can enroll through our website or contact our admissions team for assistance with the registration process.
What's Included in the Price
  • Certification upon completion
  • Ready-made templates for quick and easy implementation
  • Practical experience with the latest premium tools
  • Job placement assistance with career guidance and interview tips
  • Strategic planning for your business growth
  • Lifetime support to address all your doubts and queries
  • Exclusive access to monthly workshops and webinars
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